Shipping policy

International Shipping Policy

Last Updated: September 9, 2026

Thank you for shopping with BLANKWERKS.

BLANKWERKS ships motorcycle components and related products internationally from the Republic of Korea.

We currently ship to the following destinations:

  • Japan
  • Hong Kong
  • Taiwan
  • Singapore
  • United Kingdom
  • Canada
  • United States

Some products are available from existing inventory, while others may be produced in limited batches, manufactured or prepared after an order is placed, or offered for pre-order.

Please review the following information regarding order preparation, production, shipping, customs, and delivery.

1. Order Processing, Production, and Pre-Orders

Some BLANKWERKS products are available from existing inventory, while others may be produced or prepared after an order is placed.

In-stock orders are generally dispatched within 2–5 business days.

Products specifically identified as pre-order, limited-production, or batch-production items will be shipped according to the estimated shipping schedule stated on the applicable product page or at checkout.

Estimated production and dispatch dates are provided in good faith but may reasonably change due to:

  • Manufacturing schedules;
  • Quality control;
  • Product launches;
  • High order volume;
  • Public holidays;
  • Supply or logistics disruptions;
  • Customs-related issues; or
  • Other circumstances beyond our reasonable control.

Where a material delay occurs, BLANKWERKS will provide notice where reasonably practicable.

2. Shipping Origin and Available Destinations

Orders are prepared in Seoul, Republic of Korea, and shipped internationally from the Republic of Korea.

BLANKWERKS currently ships to:

Japan, Hong Kong, Taiwan, Singapore, the United Kingdom, Canada, and the United States.

Shipping availability may be expanded, restricted, or temporarily suspended depending on carrier availability, customs requirements, regulatory requirements, or other logistical conditions.

If your country is not currently available during checkout, please contact BLANKWERKS before placing an order.

International shipments may be subject to customs clearance, import duties, VAT, GST, sales tax, or other taxes and fees depending on the destination and shipping method.

3. Estimated Transit Times

Estimated transit time after dispatch is generally:

5–10 business days

This estimate applies after the order has been shipped and does not include production or order preparation time.

Actual transit times may vary depending on:

  • Destination;
  • Shipping service;
  • Customs clearance;
  • Carrier operations;
  • Weather conditions;
  • Public holidays;
  • Local delivery conditions; or
  • Other circumstances outside our reasonable control.

Estimated transit times are not guaranteed delivery dates unless BLANKWERKS expressly agrees otherwise.

Mandatory rights relating to delivery remain unaffected.

4. Shipping Carriers and Tracking

BLANKWERKS uses reputable international logistics providers and shipping carriers selected according to destination, shipment requirements, service availability, and other logistical conditions.

Depending on the destination and shipping service, shipments may be transported or delivered by carriers such as FedEx, Sagawa, EMS, or other international or local delivery providers.

The carrier used for a particular shipment may vary without prior notice where reasonably necessary for fulfillment.

Once an order has been dispatched, tracking information will normally be provided using the email address or contact information associated with the order.

Tracking information may take some time to become active after the shipment has been accepted, processed, or transferred to the applicable carrier.

5. Shipping Costs

Shipping charges are displayed during checkout and may vary depending on the destination.

Current shipping rates are organized by destination region and are calculated separately from the product price.

Shipping charges may take into account:

  • Destination;
  • Package size and weight;
  • Available shipping services;
  • Applicable carrier charges;
  • Customs clearance arrangements; and
  • Other shipping-related costs where applicable.

For orders shipped to the United States on a DDP (Delivered Duty Paid) basis, the shipping charge may include international transportation, applicable import duties, customs clearance charges, carrier processing charges, and other import-related costs paid by BLANKWERKS.

Any free-shipping or promotional shipping offer applies only according to the specific terms of that promotion.

Unless expressly stated otherwise, promotional shipping does not remove or alter any VAT, GST, sales tax, customs charge, brokerage fee, or other destination-country charge for which the customer is responsible.

6. Order Changes and Cancellation

If you need to request an order change or cancellation, please contact:

blnkwerks25@gmail.com

as soon as possible.

BLANKWERKS will make reasonable efforts to accommodate requests before an order has been dispatched.

However, once an order has entered production, preparation, packaging, or shipment, certain requested changes may no longer be operationally possible.

This does not exclude or restrict any statutory cancellation, withdrawal, return, refund, or other consumer right available under applicable law.

For further information, please refer to our Refund & Return Policy.

7. Customs, Duties, Taxes, and Import Charges

International orders may be subject to:

  • Import duties;
  • VAT, GST, sales tax, or other consumption taxes;
  • Customs charges;
  • Brokerage or clearance fees; and
  • Other charges imposed by the destination country, customs authority, carrier, or relevant third party.

United States

Orders shipped to the United States are delivered on a DDP (Delivered Duty Paid) basis unless otherwise stated at checkout.

Applicable U.S. import duties and customs clearance charges covered by the DDP shipping service are paid by BLANKWERKS and included in the shipping charge collected at checkout.

Customers should not be required to pay additional import duties upon delivery for charges already covered by the DDP shipping service.

Any applicable sales tax is separate from import duties and may be calculated or collected at checkout where required.

Customers may still be required to provide reasonable information or documentation requested by the carrier or customs authority for customs clearance.

Other International Destinations

For destinations other than the United States, unless otherwise stated at checkout or required by applicable law, import duties, VAT, GST, customs charges, brokerage fees, and other destination-country charges are not included in the product or shipping price and are the responsibility of the recipient.

Customers are responsible for complying with applicable import requirements and reasonable customs requirements in their destination country.

BLANKWERKS cannot directly refund duties, taxes, customs charges, brokerage fees, or other amounts collected and retained by governments, customs authorities, carriers, payment providers, or other third parties unless those amounts were collected directly by BLANKWERKS or applicable law requires otherwise.

Where appropriate, reimbursement of eligible import duties or taxes may depend on the procedures of the relevant authority, carrier, or other third party.

8. Shipping Address and Delivery Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please verify:

  • Recipient name;
  • Street address;
  • Apartment, unit, or building information where applicable;
  • City;
  • State or province where applicable;
  • Postal or ZIP code;
  • Country;
  • Telephone number; and
  • Email address

before completing your order.

If you notice an error, contact BLANKWERKS as soon as possible.

If the order has not yet been dispatched, we will make reasonable efforts to correct the address.

If an incorrect or incomplete address provided by the customer results in address correction fees, failed delivery, return to sender, reshipment, storage charges, or additional carrier or customs charges, the customer may be responsible for the reasonable additional costs actually incurred where permitted by applicable law.

This does not apply where the error was caused by BLANKWERKS.

9. Refused, Unclaimed, or Undeliverable Shipments

Customers are responsible for monitoring shipment tracking and, where necessary, responding to legitimate delivery or customs requests.

For destinations where import duties, taxes, customs charges, or other destination-country charges are the customer's responsibility, refusal or failure to pay those charges may result in the shipment being returned, abandoned, or otherwise handled in accordance with applicable carrier or customs procedures.

For United States orders shipped on a DDP (Delivered Duty Paid) basis, customers are not responsible for import duties or customs clearance charges expressly included in the DDP shipping service.

Customers remain responsible for providing complete and accurate delivery information and for reasonably cooperating with legitimate carrier or customs requests where necessary.

If an international shipment is refused, abandoned, unclaimed, or returned for reasons unrelated to an error by BLANKWERKS, including:

  • An incorrect or incomplete address provided by the customer;
  • Failure to respond to reasonable delivery requests;
  • Failure to collect the shipment;
  • Unjustified refusal of delivery; or
  • Failure to pay destination-country charges for which the customer was properly responsible,

then, where permitted by applicable law, reasonable return shipping charges, carrier charges, customs charges, storage charges, or other costs actually incurred may be deducted from any refund due.

This provision does not apply where the refusal, non-delivery, or return results from an error for which BLANKWERKS is responsible or where applicable law provides otherwise.

10. Delivery Delays

Shipments may be delayed because of:

  • Customs inspections or clearance;
  • Carrier delays;
  • Severe weather;
  • Natural disasters;
  • Public holidays;
  • Labor disputes or strikes;
  • Transportation disruptions;
  • Local delivery conditions; or
  • Other events outside our reasonable control.

Where a shipment is delayed, BLANKWERKS will make reasonable efforts to assist with tracking information and carrier inquiries where appropriate.

Nothing in this section limits any right or remedy available under mandatory consumer law for goods not delivered within an agreed or legally required period.

11. Lost Packages

If your order has not arrived and tracking indicates that the shipment may be lost or has stopped progressing for an unusual period, please contact:

blnkwerks25@gmail.com

Please provide:

  • Your order number;
  • Tracking number, if available; and
  • A brief description of the issue.

BLANKWERKS will investigate the shipment with the applicable logistics provider or carrier where appropriate.

If a shipment is confirmed lost before delivery, BLANKWERKS will provide an appropriate resolution in accordance with applicable law, which may include replacement or refund.

Customers may be asked to reasonably cooperate with a carrier investigation.

12. Damaged Packages

If a package or product arrives damaged, please contact BLANKWERKS as soon as reasonably possible, preferably within 7 days of delivery, so that the matter can be investigated promptly.

Where reasonably possible, please provide:

  • Your order number;
  • Photographs of the outer shipping package;
  • Photographs of the shipping label;
  • Photographs or videos of the damaged product;
  • Photographs of the internal packaging; and
  • A description of the damage.

Please retain the product and original shipping packaging while the matter is being investigated where reasonably possible.

The 7-day notification request is intended to facilitate a prompt carrier investigation and does not waive, shorten, or restrict any mandatory statutory right available to the customer.

Depending on the circumstances and applicable law, an appropriate remedy may include replacement, repair, partial refund, or full refund.

13. Customs and Delivery Cooperation

International customers may occasionally be contacted by a shipping carrier, logistics provider, or customs authority for information required to complete customs clearance or delivery.

This may include:

  • Identification information where legally required;
  • Import documentation;
  • Confirmation of shipment contents;
  • Payment of duties or taxes where such amounts are the customer's responsibility; or
  • Other information required by local customs or delivery procedures.

Customers should respond to legitimate carrier, logistics provider, or customs requests within a reasonable period to avoid unnecessary delays or return of the shipment.

For United States orders shipped on a DDP (Delivered Duty Paid) basis, customers will not normally be required to pay import duties or customs clearance charges already covered by the DDP shipping service.

BLANKWERKS will provide reasonable assistance with commercial invoices or other seller-provided shipping documentation where necessary.

14. Contact

For shipping-related questions, please contact:

BLANKWERKS

Email: blnkwerks25@gmail.com
Telephone: +82 10-6767-5406
WhatsApp: +82 10-6767-5406
Instagram: @blnk_werks25

Business Address:
1F, 74, Yangnyeongsi-ro 11-gil
Dongdaemun-gu, Seoul 02478
Republic of Korea

Please include your order number whenever possible.

15. Statutory Rights

Nothing in this Shipping Policy excludes, restricts, modifies, waives, shortens, or replaces any statutory consumer guarantee, delivery right, right of withdrawal or cancellation, refund right, remedy, or other consumer right that cannot lawfully be excluded, restricted, modified, waived, shortened, or replaced.

If any provision of this Shipping Policy conflicts with mandatory law applicable to a particular transaction, the applicable mandatory law will prevail.